Bengal Dining Package 30 Piece pk 6

General Furniture Care & Warranty Info: When investing in quality furniture from Eureka there are several key things you must do to ensure that your products stay with you for years to come.

Eureka furniture is built to last, therefore the use of products to keep the leather supple, the timber conditioned and the fabric free of stains is vital. Only ever use your furniture for its intended purpose, and in its intended location within your home.

Visit our Product Care pages for more detail on how to care for your particular product / material.

Timber care: Our quality timber products are designed and constructed to ensure they last the distance. Solid timber products have stood the test of time for the best all-round reliability of any furniture. Just like our skin, timber requires care to remain healthy, and to avoid drying out (and cracking).

To retain the look and character of your new timber furniture, please adhere to the below product care tips:

• Variation: As timber is a natural product, it is subject to natural and expected variation from piece to piece. We try our best to capture the exact nature and tone of the timbers in our product photos, however we cannot gaurantee an exact match. Some products may come darker or lighter, within reason and tolerance.
• Outdoor use: While timber is extremely durable, unfortunately most timber does not fare well when exposed to the elements. Leaving your timber furniture outdoors, even if undercover, will void your warranty. Eureka offer a range of furniture available for use on undercover patios. For more information, please see our Patio & Outdoor products.
• Timber must be polished and/or waxed to stay healthy. To polish the timber, apply a fine, light, silicone-free furniture oil and polish in the direction of the grain. Follow the manufacturer’s instructions on the label. Never use a furniture polish containing silicone. Check the label! (A well-known general-purpose pressure-pack spray advertises its suitability for furniture use, but the silicone content will quickly destroy the lacquer).
• Avoid leaving wet cloths, glasses etc on lacquered surfaces, these will breakdown the lacquer.
• Furniture wax is especially helpful for recycled timber furniture and should be applied every 3 to 6 months. Follow the manufacturer’s instructions on the tin.
• Any spills should be immediately removed with a slightly damp cloth to prevent damage to the coating. Beware of porous objects like pottery vases standing for long periods on tables; water can seep through to the table and sit there unnoticed.
• Timber surfaces and coatings are not heat proof. Use heat-resistant coasters and place mats.
• Some hand-thrown ceramic mugs have a base like sandpaper. Place a coaster under these items.
• Timber surfaces are light sensitive. Do not place in direct or indirect sunlight or leave coasters or decorative items in place for weeks at a time. Open extension tables periodically so the leaf gets a regular amount of light.
• Timber products are sensitive to humidity. Take care not to place directly under heating air-conditioning ducts, or near open fires.
• Timber is rich with natural oils and, in some rare cases, can mark flooring. If in doubt place a plastic barrier between the timber and the floor covering.

Failure to care for your product correctly will void any warranty.

Lounge care: Like any furniture product, your new lounge will require care to ensure it remains comfortable and looking beautiful for years to come. Over the first few months of use, you may notice the polyurethane seat foam start to soften – this is normal and should eventually stabilise. Every lounge will wear differently, depending on its intended use.

For specific tips on how to care for your lounge, see below or read our Lounge Care guide.

DO’s

• Ensure to rotate/reverse/flip any seating cushions (if applicable) to ensure even wear of the cushions. If this is not done, the foam will likely pool or drop sooner than intended and result in reduced comfort.
• Use fabric or leather protection to ensure any spills are easier to clean
• Use appropriate cleaning products to keep your lounge looking fresh and tidy

DON’Ts

• Avoid placing your lounge in direct sunlight as this will cause fabrics or leathers to wear & fade
• Do not machine wash your covers at home. Always use a professional cleaning service
• Do not pull loose threads – always cut them
• Do not allow pets or sharp objects near your lounge
• Do not sit or rest on the arms of a chair or lounge – they are not designed to support excessive weight

IMPORTANT NOTES FOR RECLINERS

Just like any mechanism or moving part, recliner mechanisms are susceptible to wear and tear. Try to avoid excessive use or ‘rough’ manoeuvres.

When extended, leg rests are not designed to support excessive weight. Try to keep weight evenly distributed, to avoid bending or warping over time. Do not allow children to play on motion sofas and armchairs. Before using any of the mechanisms ensure the person using the chair is correctly seated. Precautions should be taken by people with lumbar medical conditions and/or pregnant women.

Recliner mechanisms are covered by a 3-year warranty on the structure. This excludes moving parts, such as handles, triggers and hinges; all covered by a 1-year warranty (unless stated otherwise).

FEATHER CUSHION CARE INFORMATION

Plump the feather cushions for longevity and to keep the sofa looking full and create consistency in comfort. There are several ways to achieve this. One method that works well is simply dropping the cushions on the floor, face side up. This will put air back into the feathers, get them moving and create a full look.

Throughout the cushion’s lifetime, it is common to experience feathers coming out of the cushions. This is completely normal and can be rectified with regular vacuuming.

Failure to care for your product correctly will void any warranty.