Our care

Product Care Guide

Our hand crafted and natural products are sourced from around the world and designed to last a lifetime, but there are simple steps you can take to minimise any damage or ongoing wear and tear.

Mattress & Base Care Information

Any new mattress will require a certain level of care if it is to last for many comfy nights to come. 
Please follow the below care instructions for all Eureka Furniture & A.H.BEARD products:

Please follow the below care instructions for all Eureka Furniture & A.H.BEARD products:

  • Your mattress is made with all new materials that may release a slight smell, this is normal and not a cause for concern. Once your new mattress has been removed from its plastic packaging, leave it uncovered in a well-ventilated room to allow any odours to dissipate.

  • Do not stand or jump on your mattress or base

  • Do not bend or fold your mattress

  • If your mattress contains an anatomic gel comfort layer, ensure that it always remains flat. Do not store it on its side

  • Use a suitable, supportive base for your mattress

    MATTRESS PROTECTION

  • Always use a good quality mattress protector to ensure a fresh and hygienic night’s sleep and protect your mattress from spills and stains

  • Leave your mattress to breathe regularly to allow body moisture to dissipate. Simply leave the bedlinen turned back for a few hours to allow air to circulate around and through the mattress.


    CLEANING YOUR MATTRESS

  • Vacuum your mattress regularly using a soft upholstery attachment to remove dust and fluff.

  • Avoid getting your mattress wet. Spills should be absorbed immediately with a dry cloth or paper towels.


    ROTATING YOUR MATTRESS

     

    We recommend that you rotate your new mattress end-to-end every two weeks during the first four months, and monthly thereafter, to ensure more even wear. If your mattress has handles, these can be used to rotate it, but are not designed to carry the full weight of the mattress. Do not use the handles to lift and carry the mattress, as this may cause damage and will void the guarantee.

    For more information on mattress care and warranties, please contact A.H.BEARD directly at https://customercare.ahbeard.com/