Westwood White Directors Chair

General Furniture Care & Warranty Info: When investing in quality furniture from Eureka there are several key things you must do to ensure that your products stay with you for years to come.

Eureka furniture is built to last, therefore the use of products to keep the leather supple, the timber conditioned and the fabric free of stains is vital.

Visit our Product Care pages for more detail on how to care for your particular product / material.

Outdoor & Patio care: It is important to note that only some of our products are designed for full outdoor use, with some ranges only designed for undercover/patio use. To determine whether your products are for Outdoor or Patio use, pelase check the Product Details, under "Use".

For full Outdoor & Patio product care information, see our Outdoor & Patio Care Guide.

OUTDOOR FURNITURE CARE

Our range of outdoor furniture is designed with both comfort and durability in mind. To get the most from your outdoor products, it is important to follow the relevant care and maintenance instructions:

CUSHIONS:

• Cushions / fabric exposed directly to UV rays are likely to deteriorate faster, causing rapid fading and weakening of product. It is recommended outdoor products are not permanently left out and exposed to the elements, to ensure maximum longevity
• Cushions / fabric exposed to rain/water without the opportunity to dry out will likely deteriorate and develop mould and mildew. Ensure damp cushions are air-dried out regularly, and removed from heavy rain where necessary

TIMBER:

• Our outdoor timber is very durable, but there is no escaping deterioration when consistently exposed to the extreme Australian sun. To ensure maximum longevity, remove outdoor furniture from direct sunlight when not in use
• Timber needs regular oiling to ensure it does not dry out and crack. To polish the timber, apply a fine, light, silicone-free furniture oil and polish in the direction of the grain. Follow the manufacturer’s instructions on the label. Never use a furniture polish containing silicone. Check the label! (A well-known general-purpose pressure-pack spray advertises its suitability for furniture use, but the silicone content will quickly destroy the lacquer)
• Timber in humid areas is more likely to develop mould and mildew. Regular cleaning/wiping of timber is recommended. Waxing your timber can also help protect against mould and mildew

PATIO FURNITURE CARE

• Never place product where they can be exposed to the elements. This includes rain, hail, sun, tree & plant sap, and animal droppings
• As the product is subject to changing temperatures, it is common for timber to expand and contract. Over time, this can cause minor cracks or distortion. This is not a fault.
• Ensure pets are kept away, as it is common for accidental damage to occur (especially with fabrics and rattan/wicker)

Our warranty on Patio furniture is limited to manufacturer faults and does not cover any wear & tear or damage that could have been caused by:

• Exposure to sun or light
• Exposure to rain, hail, or other weather events
• Exposure to other natural substances (tree sap, pollen, animal droppings)
• Exposure to other chemical substances used in outdoor gardens or patios
• Damage caused by pets or other wild animals

Failure to care for your product correctly will void any warranty.